Appointment Terms of Use

Appointment Terms of Use 

Effective Date: 23 April 2024

Last Updated: 24 April 2024

Acceptance of Appointment Terms of Use 

These Appointment Terms of Use are entered into by and between you and Amavalon Inc. (“us”, “we”). 

By booking an appointment with us, you accept and agree to the Terms of Use, found at https://www.amavaloninc.com/terms-of-use/ and you also accept and agree to the Appointment Terms of Use shown below. 

1. Third party appointment scheduling tool. You acknowledge and agree to use the third-party appointment scheduler from Acuity Scheduling (www.acuityscheduling.com) ("the Appointment Scheduler"). The Appointment Scheduler is set up to enable you to book appointments into our calendar. If needed, you will use the Appointment Scheduler to reschedule and/or and cancel appointments. 

2. Payment required during booking. The Appointment Scheduler utilizes an integrated payment processor so that you can purchase Services. If a Service fee is required, you authorize the Appointment Scheduler to immediately charge your selected payment method to secure the date and time of the appointment and to meet with one or more of our subject experts who will provide services, for example, training services. Fees will be charged whether you use the purchased Services or not. 

3. Cancellation and Refund Policy. You acknowledge the following cancellation and refund policy for appointments:

3a. You can cancel your appointment up to 72 hours before your scheduled appointment date and time. In this case, we will refund up to 100% of the amount you paid back to the form of payment you used, less any bank processing fees. 

3b. You can cancel your appointment up to 24 hours before your scheduled appointment date and time. In this case, we will refund 50% of the amount you paid back to the form of payment you used.

3c. If you schedule your appointment within 24 hours of the date and time of your appointment, and wish to cancel thereafter, no portion of your payment will be refunded.

3d. If you are a no-show to your appointment, no portion of your payment will be refunded.  A no-show is a person who has made an appointment, but neither keeps nor cancels it. 

4. Rescheduling and/or Cancelling an Appointment is Your Responsibility. You acknowledge that you are responsible to reschedule and/or cancel an appointment, once it is booked, by going to the first confirmation email that you receive after booking your appointment and following the link to the Appointment Scheduler in the email.